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How Natural Language Speech Recognition can reduce mis-routed calls

How Natural Language Speech Recognition can reduce mis-routed calls

By using Natural Language Speech Recognition, or 'Say Anything' many companies could reduce the high costs associated

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Aspect Voxeo IVR - ICR Sponsors Aspect Conference

Aspect Voxeo IVR - ICR Sponsors Aspect Conference

Aspect is the new owner of the Voxeo IVR self-service automation suite which ICR uses to develop world class automation

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