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ICR are experts in the provision of sophisticated IVR and Speech Recognition solutions
and have been delivering self-service IVR applications to blue-chip UK companies for a
number of years.
Our IVR and Speech Recognition services range from initial business investigation,
identifying where voice technologies can benefit you most, through to application
development and platform provision.
Our IVR application development team have significant experience in developing
applications for our client’s existing IVR platforms such as: -
- Nortel Periphonics
- Envox
- Voice Genie
- EPOS
- VXML
We also have experience of deploying speaker verification technology incorporating business
processes design and technical implementation.
Our resilient Hosted IVR services are also proving a great success for mission- critical
applications, short-term deployments and pilot applications.
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