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IVR & Speech Recognition - On-Site IVR Systems


 
We are a supplier of Speech Recognition and IVR solutions which bring together some of the world’s leading voice technologies and our team’s experience in delivering innovative applications. ICR solutions have been deployed in site by major companies in financial services, retail, telephony and utilities sectors

We combine leading IVR software and hardware, Speech Recognition and text to speech technologies with focused application development skills. Our many years of providing operational and technical services to the call centre industry mean that we have a thorough understanding of the need for careful planning and a coherent IVR strategy to maximise the positive impact of changes on the client company and its customers.

We are not tied exclusively to any Speech Recognition / IVR software or hardware technology vendor, so you can be sure the solutions we deliver have been independently specified to use the most appropriate technologies to meet your current and future needs.


© ICR Speech Solutions and Services Ltd 2008