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Latest News

 
 
17/05/2010

ICR to Exhibit at SpeechTEK Europe 2010

ICR is pleased to be exhibiting at SpeechTEK Europe on the 26th and 27th May at the Copthorne Hotel in London.

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13/01/2010

Maximising The Return On Your Nortel IVR investment

Many companies have made large capital investments in IVR and Speech Recognition systems, but the real ROI and benefits are delivered over a number of years following this investment. However, no company's business remains static - so how can you ensure that your Nortel IVR systems are performing to their maximum, and how can you keep them up to date with the changing demands on your business?

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15/12/2009

Voxeo forms a strategic partnership with ICR to provide automated multi-channel customer interaction

UK customers can now easily add SMS, IM, mobile web to existing voice and IVR applications

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